Senior Director of Hawaii Operations
Ms. Norr oversees all HMA operational functions, including Claims Processing, Customer & Corporate Service, and Facilities for the Hawaii location. Sunny works closely with each department to ensure everyone is working collaboratively together to service each client to the highest standards. Sunny has been with HMA for 9 years.
Sunny and her dedicated Claims and Customer Service teams assist both Members and Providers to the highest standards through friendly and efficient service. Her goal is to satisfy each request timely and thoroughly to exceed all expectations.