If you are a plan member and have questions about your plan:
For fastest service, please call the toll-free number located on the back of your member ID card.
If you do not have your member ID card, call 866-377-3977
Health care providers
If you are a health care provider and have questions regarding a plan member’s claim:
Please call the toll-free number located on the back of the plan member’s ID card or submit the claim to the mailing address listed on the back of the plan member’s ID card.
If you do not have the plan member’s ID card, call 866-377-4621
If you are a provider interested in joining the HMN MultiPlan network, please call 808-626-5731 or 1-800-919-1173
Please direct business inquiries to:
Hawaii-Mainland Administrators (HMA)
Pacific Guardian Tower
1440 Kapiolani Boulevard, Suite 1020
Honolulu, Hawaii 96814